PRIVACY POLICY
Last updated: 4/18/2025
At DogHouse Systems, your privacy isn’t just a setting—it’s a priority. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure when you visit our website or interact with us.
What Information Do We Collect?
We collect information from you when you:
- Register on our site
- Place an order
- Enter a contest, sweepstakes, or promotion.
- Respond to a survey or communication (e.g., email)
- Use other features of our website.
Depending on the activity, we may ask for your name, email address, mailing address, phone number, payment details, or other relevant information. You may also visit our site anonymously. If you’re purchasing a gift, we may collect recipient information solely to fulfill the order. This data is not used for marketing purposes.
We also use cookies and similar technologies to enhance your experience. See the “Do We Use Cookies?” section below for details.
How Do We Use Your Information?
We may use your information to:
- Personalize your experience and deliver relevant content
- Improve customer service and respond to your inquiries.
- Process transactions efficiently
- Administer promotions, surveys, or site features.
- Send periodic emails (only if you opt in)
You can manage your email preferences at any time in your account settings.
How Do We Protect Your Information?
We implement a range of security measures to keep your data safe:
- Information is stored behind secure networks.
- Access is limited to authorized personnel who are required to keep it confidential.
- Sensitive information (like credit card data) is encrypted using SSL (Secure Socket Layer) technology.
Do We Share Your Information?
We do not sell or trade your personal information. We may share it with trusted partners who help us:
- Operate our website
- Conduct business
- Provide customer service
Do We Use Cookies?
Yes. Cookies are small files stored on your device that help us:
- Remember items in your cart.
- Understand your preferences and site usage.
- Improve future experiences.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can control cookie settings through your browser. Disabling cookies may affect some site features, but you can still place orders via phone to Sales if needed.
Managing Your Information
To update your email preferences, visit the “My Account” section, or let our team know when you purchase your system as there is a consent notice on the email you receive prior to processing. Sign in and remove your shipping, billing, and payment details to delete your online account.
Note: We may retain some information for order history and record-keeping purposes.
Third-Party Links
Our site may include links to third-party websites. These sites have separate privacy policies; we’re not responsible for their content or practices. However, we welcome feedback about any third-party links that concern you.
Contact Us
Have questions or concerns? We’re here to help. Please contact us with any feedback or inquiries related to privacy.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page and apply only to information collected after the update date at the top of the page.
Online Policy Only
This privacy policy applies only to data collected through our website and not to offline interactions.
Terms and Conditions
Please review our Terms and Conditions for more information on using our website.
