This is my second purchase with DogHouse Systems, and as before it was an easy experience. My favorite part of choosing a system from them is the number of options available. They don’t make you decide about power supplies, fans, lights, or a bunch of other details to drive you crazy, just a few choices of the main components. Their builders know the rest inside and out.
Customer service is excellent at DogHouse Systems. Any technical problem you have can often be solved with a phone call. Other perks pop up now and then. I got upgraded from Build It to Rush It and got my system weeks before I expected it. A pleasant surprise!
Five years ago when I was researching my first DogHouse purchase the only storage option was 1 TB drives. I e-mailed DogHouse and got a reply from someone I was later told was the owner. I confessed I had already overdone it and owned more than 1 TB worth of games and asked if 2 TB could be offered. He immediately came back with, “Consider it done.” Talk about listening to your customers! The next day, sure enough, 2 TB drives were an option and I placed my order right away.
I recommend DogHouse to anyone looking for a flexible but not overbearing set of choices in their machines, a great customer service experience, and follow up from a team that really seems to care about the customer.
B. Burnham
